AI IGNITE
for Utilities
Building a roadmap to accelerate your operations using AI
For Business Executives and Professionals from All Areas of the Organization
Technology for Sovereign Nations
Schedule: 9:00 – 15:00 hrs // Duration: 6 hours
Why This Workshop Is Different
This workshop is focused on showing real use cases and discovering transformative opportunities.
Key Questions We Address
- How can we accelerate our daily work?
- How can we develop better services for our clients?
- How can we find a return on investment using AI?
- What tools are currently available in the market?
- What do I need to start using AI today?
Department Focus
02 Your Facilitator
Carlos Parker Grossi
SPEAKER · AI Operations and Process Optimization Consultant · BUSINESS DIRECTOR
- Arxia — Director of International Business
- More than a decade of experience as a strategic consultant and in technology businesses
- Former director of the Chilean Technology Companies Association — CHILETEC
- AI Startup founder
03 Arxia is trusted by…
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04 Personalized Workshops
Our AI automation workshops are meticulously designed to align with your organization's specific goals and challenges. Personalization is at the core of our offering for truly transformative AI adoption.
The Alignment Pre-Call
We engage with key stakeholders to understand your goals and challenges.
Prioritizing Relevant Use Cases
We identify AI opportunities most relevant to your organization.
Tailored Content and Delivery
Workshop content is customized with industry-specific examples for your teams.
Driving Measurable Impact
Equip your teams with practical tools to implement AI solutions that deliver ROI.
05 Agenda
09:00 – 09:30 | WELCOME + INTRODUCTION TO AI
- The current state of AI for business operations.
- How can AI accelerate and automate processes in 2026?
- AI Capacity Building: Skills, Workflows, Data Governance and AI Stacks.
06 09:30 – 10:00
Process Acceleration with AI
This module explains the value of AI for accelerating utility operations and infrastructure processes.
The skills required for the AI era
What to train to adopt AI effectively in utility companies.
AI Stacks: The building blocks for sustainable AI Operations
The technology layers that power modern utility digital operations.
From AI implementations to AI Operations
How to think about AI adoption in utilities in 2026.
Acceleration vs. Automation
How to operationalize AI in your day-to-day utility operations.
07 Practical Use Cases for Utilities
10:00 – 12:00
Field Operations & Maintenance
- Predictive maintenance scheduling based on asset sensor data
- AI-optimized work order routing and crew dispatching
- Asset condition monitoring and failure risk classification
- Automated field inspection reports with image recognition
Network & Grid Management
- AI-powered demand forecasting and load balancing
- Anomaly detection in distribution networks for early fault detection
- Smart meter data analysis for consumption pattern insights
- Outage prediction and automated incident response workflows
Customer Service & Billing
- AI agents for billing inquiries and payment plan negotiations
- Automated outage communication and restoration updates
- Personalized energy consumption alerts and savings recommendations
- Automated invoice dispute resolution and credit processing
Regulatory & Compliance
- Environmental reporting automation for emissions and sustainability targets
- Safety compliance monitoring and near-miss incident analysis
- Automated audit preparation and regulatory filing workflows
Human Resources & Safety
- Safety incident root cause analysis and prevention recommendations
- AI-optimized workforce scheduling for shifts and field crews
- Training compliance tracking and certification renewal automation
- Knowledge Management Systems for technical procedures and manuals
Best solutions in the market for utilities + personalized solutions for your energy and infrastructure operations
08 Coffee Break
12:00 – 13:00
The OPERA Framework
13:00 – 13:45
How to break the inertia and start using AI tools in our operations with a clear ROADMAP.
Identify processes, pain points, and opportunities across departments
Rank by ROI, feasibility, and strategic alignment
Pilot fast with the right tools — no-code, AI agents, and workflows
Measure results, iterate, and optimize for real impact
Scale across the organization and build continuous AI capability
Map workflows Detect bottlenecks
ROI analysis Data readiness
Prototype & pilot Pick the right tool
Measure & iterate Governance check
Scale & integrate Build AI culture
10 Opportunity Discovery
13:45 – 15:00
Design Thinking-based activity to find opportunities in different departments.
Guided Small Group Work
- Identification of critical processes in the company
- Detection of bottlenecks and repetitive tasks
- Mapping of opportunities for AI automation in each department
- Specialized moderator guides the exercise with visual templates
11 Let's Build Your
AI Roadmap
Contact us to schedule your personalized workshop
Carlos Parker Grossi
carlos.parker@arxia.com | arxia.com
Technology for Sovereign Nations